TENANT
Deposit protection for tenants.
Livermores abide by the rules set out by legislation that protects a tenant's deposit.
Legislation
- From April 6th 2007, all deposits for new Assured Shorthold Tenancies must be protected by an approved scheme
- Livermores is a member of the TDS – an approved scheme
- Tenants must be told how their deposit is protected and given a certificate
End of Tenancy
- We have a documented process for deposit dispersal
- Deposit is dispersed as agreed between Landlord and Tenant
Dispute Resolution
If Landlord and Tenant do not agree:
- Livermores pay deposit over to the TDS
- Deposit distributed by the TDS
- Either landlord or tenant can refer the dispute to the TDS
- TDS come to an independent conclusion based on the facts presented
Additional support and information for tenants
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